Fast Bulk Delivery. Reclaim 35-45 Staff Hours Every Month.
Automated delivery and seamless pickup. Guided lighting directs residents to their exact package. Smart Package Room replaces manual mailroom operations with an automated package room powered by computer vision technology. Couriers and staff deliver in seconds, packages are tracked from the moment they arrive, and residents pick up in under 10 seconds. No searching. No app downloads. Total package accountability.
Trusted by Leading Multifamily Operators
Why Manual Mailrooms Can't Keep Up Anymore
The Manual Mailroom Problem
- ✕Staff spend 3-5 hours daily sorting, logging, and shelving packages by unit
- ✕Couriers wait for staff assistance or leave packages in unsecured areas
- ✕No visibility into where packages are stored; complaints pile up
- ✕Residents frustrated by long waits and unpredictable pickup windows
- ✕Theft and misdelivery liability with incomplete or handwritten logs
The Automated Package Room Solution
- Couriers and staff deliver bulk packages in minutes
- Computer vision technology captures every package and assigns it to the right zone
- Complete digital audit trail on every delivery and pickup with timestamps
- Residents pick up in under 10 seconds with guided lighting and laser system
- Zero lost packages at Stuytown in 4+ years
Courier or Staff Deliver
Couriers and staff deliver unassisted through secure access, capture package label information using the MobileKiosk™, and place packages on open shelving. Significantly reduced staff involvement. No waiting. No manual handoffs.
Resident Notified
Resident receives automatic SMS and email notification with a secure PIN and QR code. No app download required. No codes to remember.
Pickup in Seconds
The light and laser guidance system directs residents to their exact package. Average pickup time: under 10 seconds. No hunting. No confusion.
See It In Action
Frictionless Package Pickup in under 10 seconds.
The Dime, a 23-story luxury residence in South Williamsburg, Brooklyn, replaced its manual mailroom with an automated package room and eliminated daily maintenance calls.
Book a 15-Min CallHow America's Largest Apartment Community Automated Package Operations for 30,000 Residents
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With 11,200+ units spanning 80 acres, Stuytown's manual mailroom required 12 full-time employees to sort, log, and distribute packages. Staff spent hours daily on repetitive sorting. Residents complained about long waits. Couriers backed up during peak hours waiting for assistance.
"With the Smart Package Room system, we went from 12 full-time employees managing packages down to two!"
- Magdalena Gross, General Manager, Stuyvesant Town, NY
Built for Everyone in the Building
Turn Your Mailroom Budget Into an Operational Advantage
2-3X Capacity
Handle more packages per square foot than any manual mailroom setup.
Digital Audit Trail
Every delivery and pickup logged with timestamp. Full liability protection.
Top-Ranked Amenity
Package management is now a deciding factor for renters.
Measurable ROI
Reclaim 35-45 staff hours/month. Higher resident retention. Better reviews.
Reclaim Time Lost to Sorting and Manual Package Handling
Reclaim Your Time
Stop sorting packages and coordinating courier drop-offs. Focus on leasing and resident care.
Handle Peak Season
Smart Package Room handles 5,000+ packages monthly with cold storage and oversized zones included. Scales with bulk deliveries in minutes.
Effortless to Use
An intuitive interface couriers and residents pick up in minutes.
Strategic Oversight
Dashboard shows everything at a glance. Intervene only when needed.
Pick Up Packages on Your Schedule
24/7 Access
Pick up packages at 6am or midnight. Your schedule, not office hours.
Instant Notifications
Get a personalized text and email the moment your package is delivered.
10-Second Pickup
The light and laser guidance system takes you right to your package. No hunting, no confusion.
No App Required
Notification includes PIN or QR code. Works with any phone or device.
Deliver Packages Without Waiting for Staff
Bulk Delivery
Deliver 50 packages in 20 minutes. No sorting into compartments or hunting for slots.
All Carriers Welcome
Amazon, USPS, UPS, FedEx, DHL. Everyone uses the same system.
Self-Service Access
No waiting for staff. Secure entry, capture package label information, deliver, done.
Fewer Redeliveries
First-attempt success rate goes up. Fewer bounced packages.
Don't Take Our Word For It
Join 200+ properties nationwide already using Smart Package Room.
"We love this room! Once couriers get it, they really get it. Our residents love it, and we couldn't be happier."
"In the past, I've seen couriers going floor to floor for an hour and a half. Now it takes 5-10 seconds per package."
"This product truly assists us in organization and tracking, and eliminates complaints. Residents are always impressed."
More Success Stories
The Dime
Brooklyn, NY
23-story luxury mixed-use
<10 sec pickup
210–220 E. 22nd Street
Manhattan, NY (Gramercy Park)
Two connected buildings
5-10 sec per package
Haven at Birkdale Village
Huntersville, NC
Suburban multifamily
Couriers love itWhat's Included
Amoeba Module®
Computer vision tracks standard packages
MobileKiosk™
Handheld device for quick bulk delivery
Light & Laser Guidance
Directs residents to exact package
Oversized Zone
Dedicated area for furniture, TVs, and anything standard shelving cannot fit
Cold Storage Zone
Optional refrigerated zone for perishables and medications
Dry Cleaning Zone
Dedicated hanging zone for garments
24/7 Monitoring
Presence sensors track all activity
Real-Time Dashboard
Property manager visibility at a glance
Works With Your Existing Systems
No rip-and-replace. Plug into what you have.
PROPERTY MANAGEMENT AND ACCESS CONTROL
Automated Package Room vs. Manual Mailroom Operations
Smart Package Room
|
Manual Mailroom | |
|---|---|---|
| Package Capacity | Handles 5,000+ packages monthly with room to scale |
Limited by staff availability; overflow during peak |
| Oversized Items | Open shelving fits any size, including furniture and TVs |
Stored on floors or in hallways, unsecured; no system |
| Cold Storage | Included |
Rarely available |
| Dry Cleaning Zone | Dedicated |
Not supported |
| Staff Sorting Required | Zero; computer vision technology tracks package location |
3-5 hours daily of manual sorting |
| 24/7 Access | Yes |
Limited to office hours or staffed windows |
| Audit Trail | Complete digital record, every package |
Partial; handwritten logs or spreadsheets |
Automated Mailroom Systems: Common Questions
See If an Automated Package Room Fits Your Property
Book a 15-minute call. We'll ask about your property, share how the system works, and give you a ballpark quote. No pitch, no pressure.
What Happens Next
✓ White-glove installation
✓ 6-8 week lead time
Get a Custom Quote Today.
Book a call to learn exactly how it works for your property.