One Room. Every Package. Full Visibility on Every Delivery.
Amazon, USPS, UPS, FedEx, DHL in one room. Couriers and staff self-serve. Smart Package Room gives your property a single, centralized package delivery system that handles every carrier and every package size. Guided pickup with full audit trail and less time sorting packages. Residents pick up in under 10 seconds. No app downloads. Total package accountability.
Trusted by Leading Multifamily Operators
Why Most Package Delivery Systems Fall Short
The Delivery Problem
- ✕Multiple carriers dropping packages in different spots with no coordination
- ✕Staff spending hours sorting, logging, and redistributing deliveries daily
- ✕No single system tracking every package from every carrier in one place
- ✕Residents complaining about missing packages and unclear pickup instructions
- ✕Theft and misdelivery liability with fragmented tracking across carriers
The Smart Package Room Solution
- One centralized room handles every carrier, every package, every delivery
- Couriers and staff self-serve through secure access
- Full audit trail on every package from the moment it arrives to resident pickup
- Residents pick up in under 10 seconds with guided lighting and laser system
- Zero lost packages at Stuytown in 4+ years
Courier or Staff Deliver
Amazon, USPS, UPS, FedEx, DHL. Every carrier enters through secure access, captures package label information using the MobileKiosk™, and places packages on open shelving and in secured zones. One room, one system, every delivery.
Resident Notified
Resident receives automatic SMS and email notification with a secure PIN and QR code. No app download required. No codes to remember.
Pickup in Seconds
The light and laser guidance system directs residents to their exact package. Average pickup time: under 10 seconds. No hunting. No confusion.
See It In Action
Frictionless Package Pickup in under 10 seconds.
The Dime, a 23-story luxury residence in South Williamsburg, Brooklyn, replaced its fragmented delivery process with a centralized Smart Package Room and eliminated daily maintenance calls.
Book a 15-Min CallHow America's Largest Apartment Community Centralized Package Delivery for 30,000 Residents
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With 11,200+ units spanning 80 acres, Stuytown needed a package delivery solution that could handle every carrier at scale. Staff spent hours daily sorting deliveries from Amazon, USPS, UPS, FedEx, and DHL across multiple drop points. Packages went missing. Residents filed complaints. The old system could not keep up.
"With the Smart Package Room system, we went from 12 full-time employees managing packages down to two!"
- Magdalena Gross, General Manager, Stuyvesant Town, NY
Built for Everyone in the Building
Turn Your Package Delivery Budget Into an Operational Advantage
2-3X Capacity
Handle more packages per square foot than scattered drop points or overflow closets.
Digital Audit Trail
Every delivery and pickup logged with timestamp. Full liability protection.
Top-Ranked Amenity
Package management is now a deciding factor for renters.
Measurable ROI
Reclaim 35-45 staff hours/month. Higher resident retention. Better reviews.
Reclaim Time Lost to Sorting and Coordinating Deliveries
Reclaim Your Time
Stop sorting packages and coordinating with multiple carriers. Focus on leasing and resident care.
Handle Peak Season
Smart Package Room scales with peak season. Handles bulk deliveries in minutes.
Effortless to Use
An intuitive interface couriers and residents pick up in minutes.
Strategic Oversight
Dashboard shows everything at a glance. Intervene only when needed.
Pick Up Packages on Your Schedule
24/7 Access
Pick up packages at 6am or midnight. Your schedule, not office hours.
Instant Notifications
Get a personalized text and email the moment your package is delivered.
10-Second Pickup
The light and laser guidance system takes you right to your package. No hunting, no confusion.
No App Required
Notification includes PIN or QR code. Works with any phone or device.
Deliver Packages to One Room, One System
Bulk Delivery
Deliver 50 packages in 20 minutes. No hunting for the right spot.
All Carriers Welcome
Amazon, USPS, UPS, FedEx, DHL. Everyone uses the same system.
Self-Service Access
No waiting for staff. Secure entry, capture package label information, deliver, done.
Fewer Redeliveries
First-attempt success rate goes up. Fewer bounced packages.
Don't Take Our Word For It
Join 200+ properties nationwide already using Smart Package Room.
"We love this room! Once couriers get it, they really get it. Our residents love it, and we couldn't be happier."
"In the past, I've seen couriers going floor to floor for an hour and a half. Now it takes 5-10 seconds per package."
"This product truly assists us in organization and tracking, and eliminates complaints. Residents are always impressed."
More Success Stories
The Dime
Brooklyn, NY
23-story luxury mixed-use
<10 sec pickup
210–220 E. 22nd Street
Manhattan, NY (Gramercy Park)
Two connected buildings
5-10 sec per package
Haven at Birkdale Village
Huntersville, NC
Suburban multifamily
Couriers love itWhat's Included
Amoeba Module®
Computer vision tracks standard packages
MobileKiosk™
Handheld device for quick bulk delivery
Light & Laser Guidance
Directs residents to exact package
Oversized Zone
Dedicated area for furniture, TVs, and anything standard shelving cannot fit
Cold Storage Zone
Optional refrigerated zone for perishables and medications
Dry Cleaning Zone
Dedicated hanging zone for garments
24/7 Monitoring
Presence sensors track all activity
Real-Time Dashboard
Property manager visibility at a glance
Works With Your Existing Systems
No rip-and-replace. Plug into what you have.
PROPERTY MANAGEMENT AND ACCESS CONTROL
Smart Package Room vs. Fragmented Package Delivery
Smart Package Room
|
Fragmented Delivery | |
|---|---|---|
| Package Capacity | Handles every carrier in one centralized room |
Scattered across lobbies, closets, and front desks |
| Oversized Items | Oversized zone fits any size, including furniture and TVs |
Left in hallways or refused by staff |
| Cold Storage | Included |
Rarely available |
| Dry Cleaning Zone | Dedicated |
Not supported |
| Carrier Compatibility | Amazon, USPS, UPS, FedEx, DHL, all regional carriers |
Varies by drop point; no single system |
| 24/7 Access | Yes |
Limited to office hours or staffed windows |
| Audit Trail | Complete digital record, every package |
Partial; sign-in sheets or spreadsheets |
Package Delivery Systems: Common Questions
See If the Smart Package Room Delivery System Fits Your Property
Book a 15-minute call. We'll ask about your property, share how the system works, and give you a ballpark quote. No pitch, no pressure.
What Happens Next
✓ White-glove installation
✓ 6-8 week lead time
Get a Custom Quote Today.
Book a call to learn exactly how it works for your property.