Handle 5,000+ Packages a Month. Without Adding Staff.
Say goodbye to package complaints, free up 35-45 staff hours per month, and give residents 24/7 self-service pickup. No lockers. Less staff involvement. Total package tracking.
Trusted by Leading Multifamily Operators
Why Lockers Aren't Cutting It Anymore
The Locker Problem
- ✕Fixed compartments can't fit large items
- ✕Seasonal volume overwhelms capacity
- ✕Staff still sorting and managing overflow
- ✕Residents waiting, hunting for packages
- ✕Theft and misplacement liability
The Smart Package Room Solution
- Access-controlled room with open shelving
- 2-3X package capacity of lockers
- 24/7 self-service resident access
- <10 second pick up with the light and laser guidance system
- Zero lost packages at Stuytown in 4+ years
Courier or Staff Deliver
Couriers and staff enter through secure access, capture package label information using the MobileKiosk™, and place packages on shelving or in the correct area based on package type. No hunting for locker sizes.
Resident Notified
Resident receives automatic SMS and email notification with a secure PIN and QR code. No app download required.
Pickup in Seconds
The light and laser guidance system directs residents to their exact package. Average pick up time: under 10 seconds.
See It In Action
Frictionless Package Pickup in under 10 seconds.
The Dime, a 23-story luxury residence in South Williamsburg, Brooklyn
Book a 15-Min CallHow America's Largest Apartment Community Solved Package Chaos for 30,000 Residents
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With 11,200+ units spanning 80 acres, Stuytown's traditional package management was overwhelmed. Staff spent hours daily sorting. Residents endured 30+ minute waits during peak hours.
"With the Smart Package Room system, we went from 12 full-time employees managing packages down to two!"
- Magdalena Gross, General Manager, Stuyvesant Town, NY
Built for Everyone in the Building
Turn Your Package Room Into an Operational Advantage
2-3X Capacity
Handle more packages per square foot than any locker system.
Digital Audit Trail
Every delivery and pickup logged with timestamp. Full liability protection.
Top-Ranked Amenity
Package management is now a deciding factor for renters.
Measurable ROI
35-45 hours/month staff time savings. Higher resident retention. Better reviews.
Reclaim Time Lost to Package Management
Reclaim Your Time
Stop sorting packages. Focus on leasing and resident care.
Handle Peak Season
Holiday season volume? No problem. System scales with demand.
Effortless to Use
An intuitive interface couriers and residents pick up in minutes.
Strategic Oversight
Dashboard shows everything at a glance. Intervene only when needed.
Pick Up Packages on Your Schedule
24/7 Access
Pick up packages at 6am or midnight. Your schedule, not office hours.
Instant Notifications
Get a personalized text and email the moment your package is delivered.
10-Second Pickup
The light and laser guidance system takes you right to your package.
No App Required
Notification includes PIN or QR code. Works with any phone or device.
Deliver Packages Without Locker Constraints
Bulk Delivery
Deliver 50 packages in 20 minutes. No hunting for the right size.
All Carriers Welcome
Amazon, USPS, UPS, FedEx, DHL. Everyone uses the same system.
Self-Service Access
No waiting for staff. Secure entry, capture label info, deliver, done.
Fewer Redeliveries
First-attempt success rate goes up. Fewer bounced packages.
Don't Take Our Word For It
Join 200+ properties nationwide already using Smart Package Room.
"We love this room! Once couriers get it, they really get it. Our residents love it, and we couldn't be happier."
"In the past, I've seen couriers going floor to floor for an hour and a half. Now it takes 5-10 seconds per package."
"This product truly assists us in organization and tracking, and eliminates complaints. Residents are always impressed."
More Success Stories
The Dime
Brooklyn, NY
23-story luxury mixed-use
<10 sec pickup
210–220 E. 22nd Street
Manhattan, NY (Gramercy Park)
Two connected buildings
5-10 sec per package
Haven at Birkdale Village
Huntersville, NC
Suburban multifamily
Couriers love itWhat's Included
Amoeba Module®
Computer vision tracks standard packages
MobileKiosk™
Handheld device for quick bulk delivery
Light & Laser Guidance
Directs residents to exact package
Oversized Zone
Dedicated area for furniture, TVs, etc.
Cold Storage Zone
Optional refrigerated zone
Dry Cleaning Zone
Dedicated hanging zone for garments
24/7 Monitoring
Presence sensors track all activity
Real-Time Dashboard
Property manager visibility at a glance
Works With Your Existing Systems
No rip-and-replace. Plug into what you have.
PROPERTY MANAGEMENT AND ACCESS CONTROL
Smart Package Room vs. Traditional Lockers
Smart Package Room
|
Package Lockers | |
|---|---|---|
| Package Capacity | 2-3X higher |
Limited |
| Oversized Items | Any size |
Won't fit |
| Cold Storage | Optional |
Rarely |
| Dry Cleaning Zone | Dedicated |
Not supported |
| Peak Season Scaling | Flexible |
Fixed capacity |
| 24/7 Access | Yes |
Yes |
| Audit Trail | Complete |
Partial |
Common Questions
See If the Smart Package Room System Fits Your Property
Book a 15-minute call. We'll ask about your property, share how the system works, and give you a ballpark quote. No pitch, no pressure.
What Happens Next
✓ White-glove installation
✓ 6-8 week lead time
Get a Custom Quote.
Book a call to learn exactly how it works for your property.